Privacy policy

Last updated: October 9, 2025

🔐 Privacy Policy (India)

Buy Vibes (“we”, “our”, or “us”) operates this website and online store, powered by Shopify, to offer curated shopping experiences to customers across India. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, make a purchase, or contact us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

📌 1. Information We Collect

We collect the following categories of Personal Information (PI) and Sensitive Personal Data or Information (SPDI) as defined under Indian IT law:

a. Personal Information

  • Name, email address, phone number, and shipping/billing addresses

  • Date of birth (if provided)

  • Gender (optional)

b. Payment Information (SPDI)

  • Credit/debit card details, UPI ID, net banking details, and other payment information

🔒 Note: We do not store your full payment information. All payments are processed securely through Shopify's PCI-compliant payment gateway.

c. Device & Usage Data

  • IP address, browser type, device information

  • Activity on our website (e.g., products viewed, time spent)

d. Communications

  • Emails, chat, or phone communications with our support team

📥 2. How We Collect Your Data

We collect your personal information from:

  • Direct interactions (e.g., account creation, checkout, customer service)

  • Automatic data collection through cookies and analytics tools

  • Third-party partners, such as Shopify, payment gateways, and logistics providers

🎯 3. Why We Collect Your Data

We use your personal data to:

  • Process and fulfill orders, returns, and refunds

  • Create and manage your account

  • Improve your experience by personalizing product recommendations

  • Communicate with you (order updates, support, marketing)

  • Detect fraud, enforce terms, and comply with legal obligations

📣 4. Marketing Communications

With your consent (where required), we may send you:

  • Promotional emails or SMS

  • Product recommendations

  • Special offers and newsletters

You can opt-out anytime by clicking “unsubscribe” in our emails or replying “STOP” to promotional SMS messages.

🤝 5. Sharing Your Information

We may share your data with:

  • Shopify, our website platform provider

  • Payment processors, to securely handle your transactions

  • Logistics partners, to ship your order

  • Marketing & analytics providers, to improve your experience

  • Government authorities, if legally required

We do not sell your personal information to third parties.

🌏 6. International Data Transfers

Since our website is powered by Shopify, your data may be processed or stored outside India, including in Canada and the United States. Shopify follows adequate security and privacy frameworks to protect your data.

By using our services, you consent to such transfers as permitted under applicable Indian law.

🧒 7. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided personal data to us, please contact us, and we will take steps to delete it.

🔐 8. Data Security

We implement reasonable security practices including:

  • SSL encryption

  • Secure access controls

  • Regular system updates and monitoring

However, no system is completely secure. We encourage you to use strong passwords and avoid sharing sensitive data over unencrypted channels (e.g., email).

⏳ 9. Data Retention

We retain your data for as long as:

  • Your account is active

  • It’s necessary to fulfill the purpose for which it was collected

  • Required under applicable tax, accounting, or legal obligations

🧾 10. Your Rights (Under Indian Law)

As per Indian data protection rules, you have the right to:

  • Access your personal information

  • Correct or update inaccurate data

  • Withdraw consent (where applicable)

  • Delete your data (subject to legal retention requirements)

  • File a complaint with the relevant data protection authority

You can exercise these rights by contacting us using the details below.

📧 To withdraw consent or request deletion, please write to us at buy.vibes007@gmail.com with the subject line “Data Access/Deletion Request”.

🌐 11. Third-Party Links

Our website may include links to third-party websites (e.g., payment gateways, social media). We are not responsible for their privacy practices. Please read their privacy policies before providing any personal information.

🔄 12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our business operations. The latest version will always be available on our website with the effective date.

📬 13. Contact Us

For any privacy-related questions, requests, or complaints, please contact:

Buy Vibes
Email: buy.vibes007@gmail.com
Phone: +91-9567897373
Address:Niram, Villa 007

Peringottukara,Thrissur District,

Kerala – 680565, India

📝 Final Note

This Privacy Policy is published in accordance with:

  • Section 43A of the Information Technology Act, 2000

  • Rule 4 of the SPDI Rules, 2011

By continuing to use our services, you consent to the collection and use of your information in accordance with this policy.